Social Care, Children's Services and Management Associates

The team

Our management team brings unparalleled industry sector and delivery expertise to the table - a powerful combination that has helped us implement solutions that have delivered measurable value for many clients.

Vic Citarella, Director, CPEA

Vic Citarella

Vic joined CPEA after 10 years as a Director of Social Services and 25 years working in local government. He has been a long standing Associate Consultant to the Local Government Association and has extensive experience at Board level with Sector Skills bodies in adults, children's, voluntary and local government sectors across the UK. He currently chairs a safeguarding committee for a not for profit housing and social care provider. As a Director of CPEA, Vic is responsible for marketing and quality assurance of products. He provides expertise in workforce strategy, provider engagement, adult safeguarding and leadership. Vic is a professional mentor working with a number of programmes, customers and associates.

Janet Pearson, Director, CPEA

Janet Pearson

For 10 years before founding CPEA, Janet was Head of Quality Assurance and Assistant Director of Support Services in a principal metropolitan authority. Janet has a strong track record in interim management across adult, children's and support services, having spent a total of 25 years in local authority social services departments as a social worker, specialist mental health practitioner, learning disability manager and senior manager. She is responsible for customer care and contracts in the company.

Pat Bailey, Senior Associate Consultant

Pat Bailey

Pat is a former Business manager with CSCI (the adult social care inspectorate prior to CQC) and a longstanding and active SCA member. She is a Nursery Nurse who moved into residential social care, qualified and became Head of Home in both adult and children's services. In the 90s, Pat moved to be a local authority inspector, eventually moving onto senior positions in NCSC and CSCI. By 2009 Pat had now turned her skills and experience to the tasks of improvement consultancy and joined CPEA, where she leads on best practice.

Michael McGechie, Senior Associate Consultant

David Gardiner

Michael McGechie specialises in the conceptualisation and delivery of bespoke modelling, analysis and financial consultancy projects. He is a fully qualified Chartered Accountant with 14 years of consulting based experience across multiple industries, in public and private sectors. More recently he has focused on developing new modelling approaches within health and social care environments in the UK, including work developing generic service tools for several local authorities, the Department of Health and New Zealand ministry of health. He specialises in financial, workforce, service redevelopment and disease progression modelling. Recent Projects include: demand forecasting and scenario planning with LB Barnet Adult Social Care; development and implementation of a generic resource allocation tool with 20 local authorities; co-delivery of regional Joint Improvement Programmes focused on self-directed support in the South West, Yorkshire & the Humber, and London; development of an Adult Social Care forecasting model for a local authority in South Yorkshire; and assisting in the development and testing of new local service user assessment forms. His work can be seen here

Margaret Flynn, Senior Associate Consultant

Margaret Flynn

Margaret Flynn is a highly experienced consultant with a national reputation. She chairs the Lancashire County Council's Safeguarding Adults Board and is the Joint Editor of the Journal of Adult Protection (with Bridget Penhale). She has recently completed research with former colleagues at Sheffield Hallam University for the General Social Care Council about professional boundaries. Since Chairing the Steven Hoskin Serious Case Review, Margaret has chaired a Post Incident Review, a Children's Serious Case Review and an Adult Serious Case Review regarding self neglect. She is currently chairing a Serious Case Review regarding institutional abuse and is about to embark on other high profile cases. Margaret has worked with Shirley Williams on a Regional programme of support for and with the Chairs of Adult Safeguarding Boards commissioned by the NW Joint Improvement Partnership. Before going independent and joining the CPEA network, Margaret held research positions at the Universities of Manchester, London, Sheffield and Sheffield Hallam and worked with the National Development Team. Margaret writes for academic and practitioner audiences, as well as for people with poor literacy skills.

Jackie Hodgkinson, Independent Social Work Practitioner & Trainer

Jackie Hodgkinson

Jackie Hodgkinson is a highly experienced social worker, with 25 years experience within a range of adult social care teams - including 16 years within a management role. She is a current team manager of an integrated older people team and within this role frequently chairs safeguarding professional meetings. Jackie has been an independent trainer for a number of years and has both developed and delivered a range of adult social care training, including adult safeguarding, person centre care, suicide awareness training and risk management. She has delivered training to a wide range of audiences and can adapt her style to ensure that the training is both relevant and retains interest. Consultation with hard to reach communities is a field of expertise for Jackie and she has an excellent track record in developing links with groups who have become disengaged. She has developed user-led forums - one has a seat on the LA partnership board and directly influences senior manager’s decision making. She has facilitated many workshops involving local communities and is committed to ensuring all are able to participate.

Sue McGuire, Associate Consultant & Researcher

Sue McGuire

Sue McGuire began her career in public services in information management, research, policy and strategy development. For the last seven years she has been Assistant Director for Performance and Business Development for the provider arm of Knowsley PCT. The provider arm was integrated with social care provision in Knowsley and having worked across social care and health for over 20 years Sue has an exceptional insight into the working of services, systems and policy frameworks of both. Career highlights include introducing a new management structure which achieved cost efficiency savings of 30% in the provider management structure, plus the development of Knowsley’s TCS application to transfer the provider services to 5 Boroughs Partnership Trust. Sue has strong financial, statistical, presentation, strategic planning and negotiation skills, and is able to work with wide ranging groups of interested parties on services or issues and generate creative ideas, design solutions and manage change projects through to delivery. She is particularly especially experienced in tendering for services and is skilled in eliciting the required information for tenders, supporting providers to develop strong service models to meet specifications and writing confident and persuasive tender documents to meet the requirements of commissioners.

Lynne Butler, Senior Associate Consultant

Lynne Butler

Lynne is an experienced consultant with strong expertise in improving performance, workforce planning, skills development and strategic HR. She has over 12 years' experience in local government, with four at national level. This included work in Education, Children's Services and Adult Social Care. Lynne has worked successfully with people at all levels from director to the front-line to manage restructuring, transformation and ongoing change. Lynne also has experience in other parts of the public and private sectors. This gives her extensive insight into people management and development issues from different perspectives. An experienced and qualified coach, Lynne works with a wide range of individuals to improve their performance.

Walter Young, Associate Consultant

Walter Young

Walter has managed care services in both local government and private settings. He founded and co-directed Team Fostering, a successful social enterprise, providing specialist foster care for children and young people, and helped it to develop into a major provider with an annual turnover of £5m. He has also worked with a range of professionals, both nationally and internationally, as a trainer and consultant. His work has included helping NGOs to establish foster care programmes in Colombia and Croatia, as well as running workshops and helping to shape policy in the UK. Walter currently leads the Social Work Co-op and undertakes a range of business planning support for the organisation.

Andrew Holdaway, Specialist HR partner

Andrew Holdaway

Andrew Holdaway is the founder of Pivotal HR and chose to specialise in the social care sector because of the clear contribution effective HR practice makes to the delivery of high quality, person centred and cost effective services. After working for 12 years in social care Andrew recognised the need for a specialist HR provider with an understanding of the unique workforce, regulatory and funding pressures which this sector faces. Pivotal HR was created to offer these expert services professionally, and cost effectively. Andrew heads up a team of like minded HR specialists at Pivotal HR. His own career highlights have included setting up the Personnel and Training function for Opendoor Housing Trust, taking the role of HR Director for Southside Partnership and becoming Corporate Services Director for Hestia Housing.

Steve Blundell, Senior Associate Consultant

Steve Blundell

Steve previously worked as a Performance Specialist with the Audit Commission, where he was recognised as a social care expert. He worked on a number of national projects and produced tools that helped social care organisations deliver improvement. Steve has extensive experience of managing and planning adult social care services, gained from working as both an operational and strategic manager in local government. He completed a Masters Degree in Social Services Management at Birmingham University and was a senior manager, with responsibility for older people and adult field social work services in a Metropolitan Borough Council. He has spent more than 25 years working in both field and residential social care services, including some 15 years as a manager. He is also a registered social worker.

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