Our management team brings unparalleled industry sector and delivery expertise to the table - a powerful combination that has helped us implement solutions that have delivered measurable value for many clients.
Vic Citarella, Director, CPEA
Vic joined CPEA after 10 years as a Director of Social Services and 25 years working in local government. He has been a long standing Associate Consultant to the Local Government Association and has extensive experience at Board level with Sector Skills bodies in adults, children's, voluntary and local government sectors across the UK. He currently chairs a safeguarding committee for a not for profit housing and social care provider. As a Director of CPEA, Vic is responsible for marketing and quality assurance of products. He provides expertise in workforce strategy, provider engagement, adult safeguarding and leadership. Vic is a professional mentor working with a number of programmes, customers and associates.
Janet Pearson, Director, CPEA
For 10 years before founding CPEA, Janet was Head of Quality Assurance and Assistant Director of Support Services in a principal metropolitan authority. Janet has a strong track record in interim management across adult, children's and support services, having spent a total of 25 years in local authority social services departments as a social worker, specialist mental health practitioner, learning disability manager and senior manager. She is responsible for customer care and contracts in the company.
Pat Bailey, Senior Associate Consultant
Pat is a former Business manager with CSCI (the adult social care inspectorate prior to CQC) and a longstanding and active SCA member. She is a Nursery Nurse who moved into residential social care, qualified and became Head of Home in both adult and children's services. In the 90s, Pat moved to be a local authority inspector, eventually moving onto senior positions in NCSC and CSCI. By 2009 Pat had now turned her skills and experience to the tasks of improvement consultancy and joined CPEA, where she leads on best practice.
Michael McGechie, Senior Associate Consultant
Michael McGechie specialises in the conceptualisation and delivery of bespoke modelling, analysis and financial consultancy projects. He is a fully qualified Chartered Accountant with 14 years of consulting based experience across multiple industries, in public and private sectors. More recently he has focused on developing new modelling approaches within health and social care environments in the UK, including work developing generic service tools for several local authorities, the Department of Health and New Zealand ministry of health. He specialises in financial, workforce, service redevelopment and disease progression modelling. Recent Projects include: demand forecasting and scenario planning with LB Barnet Adult Social Care; development and implementation of a generic resource allocation tool with 20 local authorities; co-delivery of regional Joint Improvement Programmes focused on self-directed support in the South West, Yorkshire & the Humber, and London; development of an Adult Social Care forecasting model for a local authority in South Yorkshire; and assisting in the development and testing of new local service user assessment forms. His work can be seen here
Margaret Flynn, Senior Associate Consultant
Margaret Flynn is the Independent Chair of Lancashire's Safeguarding Adults Board and the Joint Editor of the Journal of Adult Protection (with Bridget Penhale). Since Chairing the Steven Hoskin Serious Case Review, Margaret has chaired and written several types of reviews addressing the deaths of adults with learning disabilities and of adults with mental health problems. These reviews considered cruelties such as torture, sexual humiliation, coercion, theft, suicide as well as murder and separately, self-neglect. She wrote the Winterbourne View Hospital SCR with Vic Citarella. In December 2013 she was commissioned by the Rt. Hon Carwyn Jones, the First Minister of Wales, to undertake a review of the neglect of older people living in care homes investigated as Operation Jasmine. Before going independent and joining the CPEA network, Margaret held research positions at the Universities of Manchester, London, Sheffield and Sheffield Hallam and worked with the National Development Team. Margaret writes for academic and practitioner audiences, as well as for people with limited literacy skills.
Jackie Hodgkinson, Independent Social Work Practitioner & Trainer
Jackie Hodgkinson is a highly experienced social worker, with 25 years experience within a range of adult social care teams - including 16 years within a management role. She is a current team manager of an integrated older people team and within this role frequently chairs safeguarding professional meetings. Jackie has been an independent trainer for a number of years and has both developed and delivered a range of adult social care training, including adult safeguarding, person centre care, suicide awareness training and risk management. She has delivered training to a wide range of audiences and can adapt her style to ensure that the training is both relevant and retains interest. Consultation with hard to reach communities is a field of expertise for Jackie and she has an excellent track record in developing links with groups who have become disengaged. She has developed user-led forums - one has a seat on the LA partnership board and directly influences senior manager�s decision making. She has facilitated many workshops involving local communities and is committed to ensuring all are able to participate.
Sue McGuire, Associate Consultant & Researcher
Sue McGuire began her career in public services in information management, research, policy and strategy development. For the last seven years she has been Assistant Director for Performance and Business Development for the provider arm of Knowsley PCT. The provider arm was integrated with social care provision in Knowsley and having worked across social care and health for over 20 years Sue has an exceptional insight into the working of services, systems and policy frameworks of both. Career highlights include introducing a new management structure which achieved cost efficiency savings of 30% in the provider management structure, plus the development of Knowsley�s TCS application to transfer the provider services to 5 Boroughs Partnership Trust. Sue has strong financial, statistical, presentation, strategic planning and negotiation skills, and is able to work with wide ranging groups of interested parties on services or issues and generate creative ideas, design solutions and manage change projects through to delivery. She is particularly especially experienced in tendering for services and is skilled in eliciting the required information for tenders, supporting providers to develop strong service models to meet specifications and writing confident and persuasive tender documents to meet the requirements of commissioners.
Andrew Holdaway, Specialist HR partner
Andrew Holdaway is the founder of Pivotal HR and chose to specialise in the social care sector because of the clear contribution effective HR practice makes to the delivery of high quality, person centred and cost effective services. After working for 12 years in social care Andrew recognised the need for a specialist HR provider with an understanding of the unique workforce, regulatory and funding pressures which this sector faces. Pivotal HR was created to offer these expert services professionally, and cost effectively. Andrew heads up a team of like minded HR specialists at Pivotal HR. His own career highlights have included setting up the Personnel and Training function for Opendoor Housing Trust, taking the role of HR Director for Southside Partnership and becoming Corporate Services Director for Hestia Housing.
Robert Templeton, Associate Consultant & Social Work Advisor
Robert has a successful track record of senior management and strategic leadership within dispersed and complex health and social care organisations across Local Authorities, NHS and the third sector. Robert has an excellent understanding of how to lead and influence organisations ensuring strategic plans are driving robust delivery and performance. He has a strong consultative leadership style, which has delivered outstanding results in a broad range of contexts and has twice won national recognition (At SSAFA- Social Worker of Year Awards 2014 for Creative & Innovative Social Work Practice, and at the London Borough of Greenwich Valuing People Beacon Council 2007). Robert has over 25 years experience in health and social care and is skilled across the full range of adult social care and children services.
Sally Gillis, Consultant
Sally has over 35 years of experience in Community Nursing and Care Home Management, for the last 12 years her experience has been in Quality Assurance and Operational Management and she remains passionate about striving for quality care in Care Homes. Sally started her nursing career in the NHS and followed with Sunrise Senior Living, Carebase. Sanctuary Care and Advinia where she gained valuable experience in Operational Management and Quality Assurance with mainly national roles. Sally has now started up her own Consultancy (SMG Care Home Management Consultancy) to support businesses with compliance management and services that are challenged, she is able to provide support and guidance with all aspects of care home management, crisis Intervention, care planning and medication management, quality assurance and governance, auditing, policy management, Investigations, supervision, CQC compliance and monitoring/visits.
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